At LivSkin, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds are processed.

Eligibility for Refund

Refunds are applicable only under the following conditions:

• The product received is damaged, defective, or incorrect

• The issue is reported within 48 hours of delivery

• The product is unused, unopened, and in original packaging

Refund Process

• To request a refund, please contact us with your order number and clear images or videos of the issue.

• Our team will review the request and may require additional information for verification.

• Once approved, the refund will be initiated after product inspection.

Refund Timeline

• Approved refunds will be credited to the original payment method.

• Refunds are usually processed within 5–7 business days after approval.

• Shipping or handling charges (if any) are non-refundable.

Non-Refundable Items

• Opened or used products

• Products damaged due to misuse or improper handling

• Items purchased during sales, discounts, or promotional offers

Cancellation Policy

• Orders can be cancelled only before they are shipped.

• Once shipped, orders cannot be cancelled and will follow the return policy.

Contact Us

For refund-related questions or assistance, please contact us at:
Email: sale@livskin.in
Website: https://livskin.in